Removing Financial Barriers, with our No Copay Benefit

At Argus and Island Health Services (IHS), we are committed to making quality healthcare accessible and affordable. With our no copay benefit, we're removing the financial barriers to an array of preventative and specialist healthcare services.

FAQs

Effective June 1, 2024, there will be no copay charge for office visits with your Island Health Services and Family Practice Group doctors, including services like annual physicals and specialist consultations. This benefit is for Argus Health members with Preventive & Diagnostic (PD) and/or Home & Office (HO) benefits, and applies to the maximum number of visits included in your policy – for some, this is unlimited. Log into your Argus Vantage secure member account to confirm your coverage.

When you visit your GP or specialist, simply present your Argus Health insurance information and the copay will be waived as per the terms of your policy.

The duration of this policy is currently indefinite; you will be notified of any changes.

You can enjoy no copay for as many visits as your policy allows. For example, if your policy includes four specialist visits per year, you can receive all four without any copay. Please review your Argus Health policy for details.

Yes, please provide your insurance information at your appointment as usual for billing purposes.

No, your insurance coverage and benefits remain unchanged.

Most routine and preventive services are eligible. Services outside of physician visits, that include specific medical procedures or treatments, may not be covered under this policy, such as ultrasounds, chronic disease management, advanced endocrinology support, vaccinations, diagnostics, and Shock Wave Therapy. Please check with your physician’s office for specific details.

Absolutely. New patients are welcome to benefit from the no copay policy. Please ensure you provide your Argus Health insurance information when scheduling your first appointment.

Yes. With a network of 19 physicians at five accessible, island-wide locations, you are never far from accessing quality care when you need it.

This policy came into effect on June 1, 2024. Any copay charged before the effective date is not eligible for a refund. If you were charged a copay for an appointment after that date, please email feedback@ihs.bm and we will review your request.

You can schedule your appointments over the phone or book online as usual.

Feel free to contact us directly if you have any further questions or concerns regarding the no copay policy.